Most disaster responses require manual processes to eliminate errors which currently are handled mainly by the government. This process though ensures the information quality, often results in time-delays. There are three obvious drawbacks of reports from the public: error, duplication, and inconsistent format. The poor quality of disaster management directly reduces the efficiency and quality of disaster responses.
Jul 2015 – Oct 2016
What is P+ Platform ?
Gather everyone's power,
Turn impossible into possible
P+ project is supported by the Ministry of Science and Technology in Taiwan. The goal is to combine civilian human resources in and around the disaster area with mobile communications and network technology. From the perspective of social innovation, we will bring crowd-sourcing into the disaster prevention and relief workflow and establish a disaster prevention and relief collaboration platform and make it an indispensable part of the disaster prevention system.
01 | Collaborate with the Fire Agency to get disaster report
We worked with the National Fire Agency to obtain a large number of public notifications from multiple channels during the disaster, including those from the Internet.
02 | Computerized location of disaster report
We understand that the location of the disaster is very important to rescuers. Therefore, we have developed technology to use computer positioning to mark the collected reports on the map to make the location of the disaster report more obvious.
03 | Judge whether the notification is repeated or noise
The disaster notifications we collected earlier showed that when disasters occurred, people in almost every region repeatedly reported the same disaster event. In the past, several rescue workers judged which notifications were repeated. Now combining our strength and our calculation system, we will be able to obtain the results faster and more accurately.
We use the paper prototype to implement the work flow we had designed. We proposed several layout and display of information in every steps and invited users to test all of them in order to choose the most user-friendly interface and revise some details.
Validation During Typhoons
We promoted our platform and recruited volunteers by Facebook. When the typhoon just landed, we kept sharing typhoon information and disaster news to increase the public's attention on the platform. When the report reached a certain amount, we published a crowdsourcing task and post again regularly (about every 8 hours) to recruit people to join the crowdsourcing task. We also worked with Youtubers to increase the number of fans.
During five typhoons in 2015 and 2016, a total of 520 people took part in the platform through Facebook, and 14,072 reports were integrated. The results of the project were published in the Journal of the Chinese Institute of Civil and Hydraulic Engineering.
User Log Analysis
We visualized the user log on the platform to analyze how much time users spend organizing the disaster report and the number of users in each hour during the typhoon to optimize the user interface design and promotion schedule.